COVID-19 and Medallion Animal Clinic
Curbside Care & Drop-Off Service
NOTICE TO OUR CLIENTS:
To ensure the safety of our clients and staff alike, we have moved to curbside/drop-off appointments and procedures effective immediately.
Our process will be as follows:
- Make your appointment as you normally would.
- When you arrive in the parking lot for your pet’s scheduled appointment please call us at 214-369-4997 to let us know you are here. Please remain in your vehicle.
- A tech will call to take your pet’s medical history then meet you at the front door to get your pet for the exam.
- A staff member will come out and bring your pet into the clinic for diagnosis and treatment.
- The doctor will communicate with you by phone for additional history, diagnostic and treatment recommendations.
- Except for end-of-life care, clients will not have access to our facilities but may stay on site in their cars.
- Scheduled drop-off pet visits can be made for exams, blood work or other testing. The same intake and discharge procedures detailed above will occur.
- Drive up to pick up medications and food: We can bring medications and food to your car. We can also mail medications.
- In order to minimize direct contact time, we can process payments over the phone and minimize cash and check transactions when possible.
We appreciate your understanding and invite you to give us a call at 214-369-4997 with and concerns or questions you may have.
Thank you for your continued support and patience as we work to prevent the spread of COVID-19.
