Medallion Animal Clinic

Medallion Animal Clinic Accessibility Statement

Updated: April 2021

General

Medallion Animal Clinic strives to ensure that its services are accessible to people with disabilities. Medallion Animal Clinic has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on medallionanimalclinic.com

medallionanimalclinic.com makes available the UserWay’s Web Accessibility Widget is powered by a dedicated accessibility server. The software allows medallionanimalclinic.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The medallionanimalclinic.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Medallion Animal Clinic continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan medallionanimalclinic.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on medallionanimalclinic.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on medallionanimalclinic.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Medallion Animal Clinic Customer Support as follows:

Email: Medallionvets@sbcglobal.net

Phone: 214-369-4997

Our Hospital Is Closing Permanently

Medallion Animal Clinic will permanently close for business at 5:00 PM on Friday October 8, 2021. In accordance with state law, we will maintain your pet’s records until October 8, 2026. Until then, you can request your pet’s records by contacting us via email at medallionanimalclinic@gmail.com

  • Clients may request their pets' records by contacting medallionanimalclinic@gmail.com or by calling 214-369-4997.
  • For EMAILED records to you and/or your new veterinarian's office, please allow at least (1) week for records to be processed. (No charge.)
  • For delivery by US MAIL, please allow at least (2) weeks for records to be processed. (Copying, labor, cost of supplies and postage fees will apply.)
  • The clinic's online pharmacies (Vetsource & Covetrus) will both cease to allow transactions after November 30, 2021.
  • New prescriptions for food or medications from local and other online pharmacies will no longer be approved after November 30, 2021.
  • If you have outstanding prescriptions with refills available or need to request refills please complete them within this timeframe.
  • Pet cremains (ashes) that have not been arranged to be picked up by October 25, 2021 will be returned for interment at Pet Haven Memorial Park in Aubrey, TX.
  • Clients who would like follow up care with Dr. Shook may schedule appointments with him at Chisholm Ridge Pet Hospital in Saginaw, TX. You can reach the hospital and request Dr. Shook at 817-234-9919 beginning November 1, 2021.

Thank you for your support!